We have followed the applicable health & safety guidelines.
-All guests will have their temperature scanned on arrival. Scanned data is not recorded. You may decline a temperature scan by not entering the Village.
- Floor markings will help you maintain a 2 metre social-distancing requirement when entering the Village, in the boutiques, restaurants, private client spaces and contemplation room, as well as when queuing. Boutiques will be required to limit the number of guests allowed in at any one time.
- Following government guidelines, face masks must be worn at all times. Please respect the requirement for staff to wear face masks while they serve you.
- Please be aware that increased cleaning schedules, deep cleaning and overnight disinfectant spraying are in place throughout the Village.
- Hand sanitisers and hand-washing facilities are available throughout the Village.
- To avoid contact, we encourage all guests to choose contactless payment options where possible.
- We recommend using our interactive digital map to find your way through the Village.
We will be monitoring Village numbers to ensure guests have the space to observe social-distancing requirements. Due to thermal scanning procedures, it may take you a little longer than normal to enter the Village. Thank you in advance for your patience.
Unfortunately guests displaying an elevated temperature (above 37.5°C) will not be allowed to enter the Village. We look forward to being able to welcome you back to the Village soon.
Yes, all guests will be greeted by one of our hosts at the Village entrance who will conduct a temperature check using new thermal scanners. Scanned data is not recorded. You may decline a temperature scan by not entering the Village.
Following government guidelines, face masks must be worn at all times. Please respect the requirement for staff to wear face masks while they serve you.
Yes, in order to maintain social distancing, boutiques will be limiting the number of guests allowed at any one time. There will be a queuing system in place, with 2 metre markings on the floor to help you maintain social distancing. Some boutiques will also have separate entry/exit points.
Increased cleaning schedules, deep cleaning and overnight disinfectant spraying are in place throughout the Village. Hand sanitisers and hand-washing facilities are also provided throughout the Village.
Parking and Transport
The car parks have been reconfigured to observe social distancing. Parking attendants will guide you to a space.
No, we offer complimentary parking to all Village guests.
We have a selection of electric vehicle charging points available for guests to use free of charge. These are cleaned after each use. For more information, you can send an e-amil to firstname.lastname@example.org or phone us: +34 938 423 939.
To ensure the safety of our guests and colleagues, our Shopping Express® luxury coach service is temporarily unavailable. We apologise for any inconvenience caused.
To arrive in comfort and style with a private transfer, please click here.
The majority of boutiques are now open. For further details, please click here.
In accordance with local health guidelines, we are asking all guests to adhere to social distancing so please be mindful of this when planning your visit.
The terraces are currently open. In addition, We are offering takeaway services.
To ensure the safety of our guests and colleagues, some services have been temporarily suspended. Other services, such as Hands-free Shopping and tax-free shopping, are offered on a limited basis. Free Wi-Fi is available throughout the Village.
For the safety of our guests, fitting rooms will be sanitised at regular intervals throughout the day, which may impact waiting times. We thank you for your patience.
To avoid contact, we encourage all guests to choose contactless payment options where possible. Some of our boutiques may not accept cash at this time.
Yes, our experts are available by appointment to offer you a bespoke shopping experience. For more information, email email@example.com or call +34 93 842 39 39.
Every boutique must comply at any time with the applicable health and safety regulations.
Yes, La Roca Village Lounge is available by invitation. For more information, please email contact@LaRocaVillage.com or call+34 93 842 39 39. Please note that deep cleaning and social-distancing procedures are applicable here too.
Yes, the Village Tourism Information Centre/Welcome Centre/Visitor Centre is open for information about your visit, the boutiques, the local area and more. To get in touch, please call +34 93 842 39 39 or email contact@LaRocaVillage.com
You can get your gift card here.
Our App and e-Services
In addition to exclusive content and offers and treats from your favourite boutiques, the Village app allows you to navigate through the Village using our interactive map: simply touch, pan and zoom to view boutiques, search by name or category.
Free Wi-Fi is available throughout the Village and will require an email address to log in.